LBSN: the tortuous road to monetization
Among the participants was Loopt, well known for its friend finder application, Socialight, which provides white label location-based community tools to media agencies and brands, Abaq.us, which focuses on location-based community tools for sport, outdoor and travel companies and SKOUT, a location-based dating service.
In the case of Abaq.us and Socialight, the initial focus was to provide a consumer service and build a business model around premium services and advertising. However, as they realized after launching their service getting scale is a very difficult task for a small start-up company with limited funding.
Socialight
Socialight initial concept was based on geo-localized virtual sticky notes shared between friends and the community. Not only it was difficult to get a large number of participants, but also to generate a large pool of content. “This is the 95/5 rule: 95% of users consume content while only 5% engage enough with the service to create this content“, explained Dan Melinger, founder and CEO of the company. Last year he decided to transition from being a mobile destination service to offering it as a white label turn-key solution to media agencies and brands looking to engage with their consumers with these social tools. Now the company has customers such as The Travel Channel, Ford and Corona.
Abaq.us initial idea was to become a consumer destination website at mygeodiary.com allowing to easily upload GPS tracks and geotagged media to share with friends and family. Having difficulties to get traction with its consumer service, Abaq.us founder Shailendra Jain finally decided to provide the technology he created as a hosted platform to third parties.
From social to dating: SKOUT
For Christian Wiklund, founder and CEO of the location-based dating service SKOUT, dating was not a first choice when he launched his company: “I had never thought I would end up in the dating business”, he told the audience at Metaplaces. Funded by business angels his first application was a more mainstream social networking, friend finder app. “But we couldn’t find revenue with the audience we had”, he explained. “Since a significant part of our user base was already using the service for dating we found it would be the right way to go.”
Continued…
Loopt
Loopt, who provides a friend finder service, was the only company in the panel to have kept the same direction since its inception. So far its success came from forming partnerships with US wireless operators. Thanks to these partnerships its business model is slightly different from its competitors since Loopt has a revenue share agreement with carriers: users pay a monthly fee or the service is included in premium data plans. However, on the iPhone, Blackberry and Android application stores the application is free, which means Loopt has to find other ways to make money out of these users which are likely to represent a majority of its community, if not yet today, certainly tomorrow.
Is advertising enough?
Nevertheless, even if the advertising model is successful for Loopt, it might not be enough to make a profitable business. The company will have to really keep its users hooked to the service to generate a large advertising property. A LBS professional met at the conference, who had previously worked on a friend finder application, shared this insightful thinking with us: “the problem with friend finders is that most people don’t use it more than one or two times a week. If we assume they browse a few pages each time it does not make a huge inventory to sell per user and per month.” Indeed, if we assume a CPM of $5, 5 pages viewed per visit and 2 visits per week, this makes no more than 2.5$ per user per year, not a sustainable business unless you have tens of millions users.
